Part of the Client Services Training Academy
Remote Working | Monday-Friday | Office Located in Bourne, Lincolnshire | Benefits: Pension + Private Health
The Business
Since 2007, Point74 has been the trusted leader in food lifecycle management software for manufacturers and retailers across the food industry. As the preferred choice in the UK and with a global reach, Point74 revolutionises product development, pricing and risk management by enhancing design, profitability and quality for food businesses. Our unique solution digitises the entire food product development process, ensuring compliance with regulations and market trends. As a rapidly growing software provider, Point74 is committed to its core values of integrity, intelligence, innovation, humility, progression, and reciprocation for both clients and team members. We are extremely proud of our achievements and acknowledge that our success stems directly from our exceptionally bright and collaborative team. If you want to join us, we’d love to hear from you.
The Role
This exciting opportunity to join our unique Client Services Training Academy will kick start your career in IT by enabling you to develop your skills alongside our experienced software delivery teams; helping them deliver, support and manage software applications across the food industry. You will gain exposure to key areas of the business by rotating through 4 x 3 month placements and receiving personalised training and development plans.
This varied role will include data analysis and reporting, project management and business process analysis, as well as client visitations and user support. We are looking for a technically minded, intelligent and enthusiastic individual who will relish the opportunity to make a significant contribution to the growth of this dynamic business.
The ideal applicant will have a passion and aptitude for computer software and systems, have experience dealing with customers (either face to face or over the phone) and be both enthusiastic and well presented.
Responsibilities
- Providing support for the senior implementation consultants and client support teams
- Accompanying senior managers on client consultations
- Configuring database settings and customised technical outputs
- Preparing and supporting delivery of client training sessions
- Handling and analysing large quantities of client data as part of the system build process
- Assist with Software testing and agile QA processes, providing detailed responses and ideas for improvement where appropriate
Further Responsibilities
Post Comprehensive Training & Development Programme
- Scope, configure and deliver bespoke technical solutions
- Manage complex projects and consult with high profile clients
- Shape and contribute to the development of the product and its evolution
- Analyse and solve complex business problems in an efficient way for both the business and client
Click here to hear what some of the recent Training Academy team members have to say about this role.
Remuneration
We offer a competitive package (experience-based) with benefits including pension and healthcare schemes, regular training, personal development and the opportunity to work on captivating international projects across the food industry.
To apply, please send your CV and Cover Letter to hr@point74.co.uk with details as to why you are an ideal candidate.