The power behindfood product development.
NO.1 FOOD LIFECYCLE MANAGEMENT SOFTWARE
Point74’s Food Lifecycle Management (FLM) platform connects everything behind your products, from suppliers and ingredients to recipes, costing, specifications and ERP. Built specifically for the food industry, it replaces disconnected spreadsheets and siloed systems with one connected source of truth, helping teams move faster, stay compliant and reduce risk. Create better products, faster.
Right First Time.
Create, model and develop recipes quickly, with immediate insight into margins, labelling and compliance.
All in One Place.
Clean, consistent master data in a single system, spanning raw materials, ingredients, recipes and costs.
End-to-End.
A platform built for lifecycle visibility, from suppliers and specifications to retailer submissions or ERP integration.
The software behind the label of your favourite food products delivers:
Margin Improvement
2-4% reduction in material costs.
Improved Speed to Market
2–3-week reduction in development time.
Increased Productivity
21-25% reduction in product development costs.
Efficient Compliance
Safer products and fewer launch errors.
Enhanced Traceability
Complete visibility across teams and systems.
Smarter Decision Making
Real-time management information and insights.
From Chaos to Control.
Create recipes faster, cost products more accurately, comply with specifications, and connect suppliers, packaging, ingredients and teams for clear collaboration from concept to launch.
The UK's #1 Food PLM Software
Proud to be recognised by
Featured In
The Market Guide for PLM in the Food & Beverage Industry.
The world’s leading independent research organisation highlights the growing need for food-specific PLM platforms that underpin traceability, data accuracy and ERP integration. The report recognises Point74 as a leading global vendor and the only UK food-focused provider delivering a single source of truth.
Trusted by 2 in 5 Leading UK Food Manufacturers.
The Grocer’s Top 150 UK Food & Drink Supplier Rankings Report 2025 featured countless Point74 clients.
8 / Top 20 Food Companies Use Point74
POINT74 PACKAGES
Two ways to power up product development ...
Professional
All you need to digitise your process.
Everything best practice, distilled into a ready-to-use platform built for you, complete with template workflows, core modules and essential support. Perfect for teams looking to streamline product development and achieve measurable results quickly. You'll wonder how you ever got by without it.
- Simple By Design, Strategic By Default
- Design Effectively, Launch Cleanly
- Fastest Time to Value
Enterprise
Take your capabilities to the next level.
Tailored systems built with you, configured to cater for complexity by offering advanced functionality, multi-business management, regional compliance, custom-built workflows and best-in-class service. Ideal for organisations with rigorous processes, global operations or ambitious growth goals.
- Complex Demands, Expanded Solutions
- Robust, Scalable, Transformational
- Engineered to Scale
Let's break it down ...
Professional
✔ Get Started Now
Best practice templates and workflows built-in.
✔ Fast-Track Food Development
Our entry point for strategic, growing teams.
✔ See Immediate Value
Scalable system which will effectively manage the complete product development process and deliver significant ROI.
Benefits
✔ Keep It Simple
Designed for teams who are looking for a complete, ready-to-use FLM platform.
✔ Built-In Governance
User and role management for clear team control.
✔ Ready-to-Run
Quick and easy to deploy and start seeing results,
with best-practice features straight out of the box.
Enterprise
✔ Operate at Scale
Tailored workflows, regional compliance and improved visibility.
✔ Use a System as Sophisticated as Your Process
An investment for large or global teams with complex needs.
✔ Extract Value from Every Intricacy
Unlock maximum ROI and enable business transformation with advanced modules, automation and expanded reporting.
Benefits
✔ Tailored to You
Designed for complex or multi-site organisations looking for advanced functionality.
✔ Built for Scalability
Unlimited users with a robust role-based access framework.
✔ Expertly Configured
Bespoke setup to meet complex organisational needs today.
Expert support to keep it working tomorrow.
Functionality
Professional
Enterprise
Best Practice
Tailored
Food Lifecycle Management
Design & Development
Recipes, Ingredients & Packaging
Nutritionals & Labelling
Project Management
Settings
Storage
Product Development for Pros
Recipe Building & Management
Ingredients & Packaging
Traffic Lights, Allergens & Claims (UK)
Templates, Briefs, Dashboards & Milestones
Self-Serve System Configuration
10GB Included (Additional storage subject to additional charges and fair use policy.)
Product Development at Scale
Advanced Modelling
Customisation Options
Allergens (Regional) & Custom Claims
Tailored Workflows
Managed Service, Custom Views & Configs
100GB Included
Product Costing
Pricing & Margin Management
Material Costing, Yield & Loss Modelling
Finance Management & Scenario Modelling
Labour & Distribution Handling
Other Cost Handling
Multi-Currency Support
Best Practice Costing
✔
✔
✔
✔
❌
❌
Tailored Costing
✔
✔
Advanced
Configurable Standards
Configurable
✔
Project Launch
Critical Path Management
Workflow Templates
Real-Time Project Visibility
Approvals
Configurable Dashboards
Milestone Management
Reporting
Best Practice Workflow Templates
✔
✔
✔
✔
✔
❌
❌
Bespoke Workflows
✔
Tailored Templates
✔
✔
✔
✔
Custom Reports
System Integration
Fully Featured API
API, ERP & Custom Integrations
Report Packs
NPD Package
Finance Package
Tech Package
Management Insights
Retail Submission Forms
Bespoke Reports
Standard Reports
Recipe Data, Validation, Comparison
Costing, Margins, Commercial Insight
Raw Materials, Ingredients, & Packaging
Team Performance, Project KPIs & Actions
Retail-Ready Product Data Outputs
❌
All Pro Packs + Custom Reports
✔
✔
✔
✔
✔
✔
Supplier & Specification Management
Core Supplier Management
Finished Specification Generation
Raw Materials & Packaging
Supplier Onboarding & Supplier Portal
Risk Assessments
Standardised Specs
✔
✔
✔
❌
❌
Advanced Specs
✔
✔
✔
✔
✔
Environmental Design
Optional Add-On
Product Lifecycle Analysis
(End-to-End Environmental Impact)
Scope 1-3 Data (Full Emissions Coverage)
Integrated Environmental Impact Assessment
(Impact within Development)
✔
✔
✔
✔
✔
Security & Compliance
Enterprise-Grade Protection, Standard for All Tiers.
It's written in Point74's philosophy that best-in-class security should never be a premium feature. Every client, regardless of tier, receives the same world-class security infrastructure that protects the UK's leading food brands.
Food Industry Risk Intelligence
We understand the specific security risks in food manufacturing, from protecting proprietary recipes to safeguarding supplier, regulatory, and supply chain data.
Proven Track Record
20 years of operation with zero major security incidents — no data breaches, ransomware, or significant outages.
Universal Security Standard
The same enterprise-grade security infrastructure for every client, regardless of size — compliant, penetration-tested, and fully encrypted by default.
Proactive Security Culture
We don't wait for vulnerabilities to be exploited. Regular testing, continuous monitoring, and proactive updates keep threats at bay.
Transparent Security Practices
We document our security practices and are willing to engage with your internal security teams. No "security through obscurity."
Client-First Security Decisions
Security decisions prioritise client data protection over operational convenience. When in doubt, we err on the side of caution.
In-Depth Defence
Multi-layered security controls at network, host, and application levels provide comprehensive protection against evolving threats.
Infrastructure Security
Compliant with Industry-Leading Standards & Certifications
ISO27001-Compliant Operations
Internationally recognised standard for information security management systems.
EU Data Residency & GDPR Compliance
All client data stored exclusively in EU-based data centres (OVH, AWS, Azure) with full GDPR compliance. Data never leaves EU jurisdiction without explicit client consent.
Infrastructure Resilience
• Multiple Compute Resources
• Automated Failover
(All Critical Services)
• Geographic Redundancy
• Real-Time Health Monitoring
• Zero-Downtime Maintenance
Physical Security
Data centres accredited to highest international standards.
• 24/7 Physical Access Controls
(Biometric Authentication)
• Continuous CCTV Surveillance
• Environmental Controls
• Destruction Procedures
Cloud-Agnostic Architecture
Multi-cloud strategy eliminates single vendor dependency and enables best-of-breed technology selection across infrastructure providers.
Advanced DDoS Protection
Enterprise-grade Web Application Firewall (WAF) and distributed denial-of-service protection ensure availability even under attack.
N+1 Infrastructure Redundancy
No single point of failure across compute, storage, and network infrastructure. Automatic failover ensures continuous availability.
Regulatory Compliance Support
Helping Maintain Compliance with:
• UK & EU Food Information Regulations
• Allergen Regulations (UK & Regional)
• Natasha’s Law Compliance
• Retailer Technical Standards
(M&S, Tesco, Sainsbury’s, etc.)
Data Protection
Encryption in Transit
All data transmitted between client browsers and Point74 servers protected by:
• TLS 1.2+ Encryption
• Modern Cipher Suites Only
• Perfect Forward Secrecy
• Regular Security Config Reviews
Encryption at Rest
All stored data encrypted using:
• AES-256 Encryption Standard
• Encrypted Database Storage
• Encrypted File Storage
• Encrypted Backups
Secure Development Lifecycle
Point74's engineering team follows security-first development practices:
• Engineers Trained on OWASP Top 10
• Code Review Processes (Gates)
• Automated Dependency Scanning
• SAST & DAST: Static / Dynamic Application Security Testing
Proactive Monitoring
• 24/7 Infrastructure Monitoring
• Automated Anomaly Alerting
• Daily Automated Health Checks
• Weekly Manual System Validation
• Monthly Infrastructure Reviews
• External Uptime Monitoring
24/7 Security Monitoring
Centralised security information and event management (SIEM).
• Real-Time Security Event Correlation
• Automated Threat Detection & Alerts
• Intrusion Detection & Prevention
• Log Aggregation & Analysis
• Security Dashboard
• Anomaly Detection
Annual Penetration Testing
• CREST-Accredited Third-Party Security Testing of Infrastructure & Application Layers
• External Penetration Testing
• Internal Penetration Testing
(Authenticated Attack Scenarios)
• Web Application Penetration Testing (OWASP Methodology)
• Detailed Findings Report
• Remediation Tracking & Re-Test
Business Continuity & Disaster Recovery
High Availability: 99.99% Uptime Achieved
Disaster Recovery
Point74 operates a fully independent disaster recovery (DR) environment in a separate geographic region.
RTO: Recovery Time Objective4 Hours
In the event of catastrophic failure, production systems can be restored and operational within 4 hours.
RPO: Recovery Point Objective11 PM Previous Day
Maximum potential data loss limited to 24 hours (from most recent backup). Transaction log backups further minimize potential loss for critical data.
Tested DR Procedures
• Quarterly Disaster Recovery Drills
• Annual Full Failover Testing
• Documented Runbooks (All Scenarios)
• Cross-Trained Operations Team
• Regular DR Plan Updates
Historical Performance
Point74 has maintained 99.99% uptime across all client environments over the past 3 years. This equates to less than 52 minutes of unplanned downtime per year.
Incident Response
Documented security incident response procedures.
• 24/7 Security Incident Hotline
• Defined Escalation Procedures
• Forensic Analysis Capabilities
• Incident Communication Protocols
• Post-Incident Review
Comprehensive Culture
Security Awareness Program
• Mandatory Annual Security Training
• Simulated Phishing Exercises
• Quarterly Security Updates & Communications
Automated Backup Strategy
All client data is backed up automatically every 24 hours.
• Full Database Backups
• File Storage Backups
• Configuration Backups
• Encrypted Backup Storage
• Backup Integrity Verification
Pro Tier: 14-Day Backup Retention
Enterprise: 30-Day Backup Retention
Off-Site Air-Gapped Backups
Additional protection against ransomware and catastrophic failures.
• Weekly Air-Gapped Backups Stored in Separate Geographic Location
• Tested Restoration Procedures
• Immutable Backup Storage
• 90-Day Retention
Risk Assessment Process
Regular threat modelling and risk evaluation:
• Quarterly Risk Assessment Reviews
• Threat Landscape Analysis
• Business Impact Assessments
• Control Efficacy Validation
• Continuous Improvement Cycles
Continuous Vulnerability Management
Ongoing Security Assessment Program
• Automated Vulnerability Scanning
• Manual Security Testing
• Threat Intelligence Monitoring
• Security Patch Management
• Penetration Test Improvements
Application Security
Access Control & Authentication
Two-Factor Authentication
2FA optional additional security layer for sensitive operations. Supports authenticator apps and SMS.
Single Sign-On (SSO)
Seamless integration with Microsoft Entra ID (Azure AD) for centralised identity management. Reduces password sprawl and enhances security through your existing identity provider.
Session Management
Configurable security policies including:
• Password Complexity Requirements
• Expiration & Rotation Policies
• Session Timeout After Inactivity
Granular Role-Based Access Control (RBAC)
Extremely fine-grained permission system ensures users access only data relevant to their role and responsibilities:
• Role-Based Permissions for Functional Areas (NPD, Costing, Technical, Quality)
• Data-Level Security (Ingredient-Level, Recipe-Level, Project-Level Restrictions)
• Hierarchical Access Controls for Multi-Site Organisations
• Field-Level Security for Sensitive Commercial Data
Comprehensive Audit Logging
Complete audit trail capturing:
• All User Actions
(Create, Read, Update, Delete)
• System Changes & Configuration Modifications
• Data Exports and Reports Generated
• Login Attempts (Successful & Failed)
• Permission Changes
& Role Assignments
Audit Logs Retained for 7 Years & Available for Export for Compliance Requirements.
Access Management
Least privilege principle enforced
• Just-in-Time Privileged Access.
• Multi-Person Authorisation for Critical Operations.
• Regular Access Reviews & Recertification.
• Automated Access Deprovisioning for Terminated Staff
• Segregation of Duties for Sensitive Operations
Onboarding & Implementation
120+
Successful Implementations
Eliminating risk and delivering rapid time-to-value with Point74's proven methodology for 20+ years.
Every Client, Every System, Every Time.
Far Beyond Industry Benchmarks
Industry data shows 30–40% of PLM projects fail or significantly overrun. Point74’s approach has been endlessly refined to avoid common pitfalls.
Professional
Fast-Track Implementation
Timeline
4-8 Weeks
From Contract to Go-Live
Approach
Streamlined, template-driven deployment.
Ideal For
Growing food manufacturers seeking value.
What's Included?
Professional Training
Our highly structured training programme spans across 2 days, either delivered on-site or remotely.
Day 1: Core Operations
✔ System Navigation & UI
✔ Recipes & Ingredients
✔ Cost Modelling & Margins
✔ Labelling & Nutritionals
✔ Allergens & Compliance
Day 2: Advanced Features
✔ Project Management
✔ Reporting & Data Export
✔ Approval Workflows
✔ System Administration Basics
✔ Experienced Client Top Tips
Training Materials
✔ Comprehensive User Guides
✔ Common Task Cards
✔ Video Tutorial Library Access
✔ Interactive Walkthroughs
✔ Practice Exercises & Scenarios
Data Migration
We don't just give you templates - we do the hard work. Our team handles the complex process of cleansing and migrating your fragmented data.
Making Sense of Messy Data
✔ Audit Existing Data
✔ Data De-Duplication
✔ Structured Import Validations
✔ Master Data Consolidation
✔ Recipe Migration
✔ Historical Data Preservation
✔ Side-by-Side Verification
✔ Quality Assurance
The Point74 Advantage
We've successfully migrated everything from simple Excel files to decades of legacy enterprise data. Our team knows how to make sense of the mess.
Best-Practice Workflows
20 years of food industry expertise built into market-leading, best-practice workflows.
Pre-Configured, Proven Workflows
✔ Recipe Development
Ingredient Approval, Formulation, Validation
✔ NPD Project Management
Stage-Gate Processes, Milestones & Approvals
✔ Compliance Management
Allergens, Nutritional Labelling & Claims
✔ Cost Management
Materials, Yields, Margin Analysis, What-Ifs
✔ Specification Management
Technical Specs, Supplier Documentation, Finished Product Data
Point74's Knowledge Hub
✔ 24/7 Access
✔ 200+ Video Tutorials
✔ Searchable FAQ Database
✔ Best-Practice Scenario Guides
✔ Troubleshooting Docs
✔ Feature Announcements
✔ Webinar Recordings
In-App Product Tours
Clickable step-by-step guides for key workflows, activated contextually when you need them.
30-Day Hypercare
During the crucial days post-launch, you'll receive extended support as part of the critical adoption phase.
✔ Weekly Check-In Calls
✔ Priority Support Queue
✔ Proactive Adoption Outreach
✔ Ensuring User Adoption
✔ Building User Confidence
✔ Identifying Pain Points
Enterprise
Bespoke Transformation
Timeline
16 - 36 Weeks
Complexity-Dependent
Approach
Comprehensive, customised deployment.
Ideal For
Multi-site operations with unique processes.
What's Included?
Everything in Pro. Plus:
Enterprise Training
5 Days On-Site & Unlimited Remote Sessions
Extended Training Programme
Day 1: Core User Training, All Users
Day 2: Role-Specific Training, R&D, NPD, Technical, Quality, Procurement & Finance
Day 3: Power User & Admin Training, System Administrators, Super Users & Report Builders
Day 4: Integration & Advanced Features, IT Team, Integration Specialists & Advanced Workflows
Day 5: Executive Overview & Change Management with Leadership Team & Department Heads
Data Management
Purposeful, large-scale data operations.
Volume Handling
Support for tens of thousands of recipes, ingredients, and specifications
Multi-Site Data Harmonisation
Consolidate data from multiple facilities into unified master data.
Legacy System Integration
Extract data from multiple legacy platforms (old PLM, ERP, quality systems).
Custom Data Validation
Business-specific validation logic and quality checks.
Historical Data Preservation
Maintain audit trails and historical versions from legacy systems.
Bespoke Workflows
Tailored to your specific organisational needs.
Custom Workflow Design
Aligned to your exact approval hierarchies, organisational structure, and business processes.
Multi-Site Configuration
Site-specific workflows, permissions, and reporting for different locations or brands
Regional Compliance
Configured for multiple regulatory jurisdictions (UK, EU, US, Asia-Pacific)
Custom Forms & Fields
Additional data capture fields unique to your business.
90-Day Hypercare
• Dedicated Consultant
• Bi-Weekly Steering Committee Meetings
• Weekly Tactical Check-Ins
• Direct Phone & Email Access
• Rapid Response
• Proactive Recommendations
• Change Request Prioritisation
• Adoption Metrics Tracking
Hypercare Activities
• Daily Monitoring
• User Feedback Synthesis
• Configuration Adjustments
• Workflow Optimisation
• Report Refinements
• Integration Monitoring & Tuning
• Performance Optimisation
• Customised Documentation
Unlimited Remote Training
• Refresher Sessions as Needed
• New User Onboarding
• Feature Update Training
• Quarterly Workshops
More than software ...
Executive Governance
Strategic Partnership From Day One
Quarterly Steering Committee Meetings
C-Suite Stakeholders Meet With Point74 Leadership.
• Review Strategic Objectives
• Discuss Roadmap & Features
• Evaluate ROI & Business Impact
• Organisational Changes
• Long-Term Value Realisation
Dedicated Client Success Manager
Point74 CSMs serve as a single point of contact for a strategic relationship.
• Quarterly Business Reviews
• Adoption Analytics
• Feature Requests Coordination
• Escalation Management
• Contract Renewals
• Industry Best-Practice Sharing
Business Transformation
Helping organisations modernise operations, align teams, and unlock the full value of their data, delivering support for both systems and people.
Change Management Workshops
Helping your organisation through the change process with structured change management support.
• Stakeholder Engagement Strategies
• Communication Plans
• Adoption Tracking & Intervention
• Celebrating Quick Wins
• Resistance Management
Power User Certification
Designated super users receive training to become internal experts and first-line support.
Data-Driven Decisions
Empowering teams with actionable insights to make faster, more confident decisions.
Bespoke Reporting
Executive dashboards, departmental views, and role-specific reporting.
Advanced Automation
Custom business rules, automated alerts, and workflow triggers.
Data Governance Framework
Establish data ownership, approval chains, and master data management processes.
Managed ERP Integration
With a dedicated team of integration specialists, entire integration lifecycle is managed using Boomi enterprise middleware.
Proven ERP Integrations
SAP (S/4HANA, S/3, Business One), Microsoft Dynamics (365, AX, NAV), Infor (M3, CloudSuite), Sage X3, SYSPRO, QAD & Oracle. Custom/Proprietary ERP Systems are also enabled.
Common Competitor Pitfalls
1. Unrealistic timelines leading to rushed deployment.
2. Poor data migration resulting in garbage-in, garbage-out.
3. Generic training that doesn't address food industry specifics.
4. Abandonment post-launch leaving clients struggling.
5. One-size-fits-all approach ignoring business complexity.
6. Poor change management creating user resistance.
Point74 Eliminates These Risks
1. Realistic, proven timelines based on actual project data.
2. Full-service data migration with quality assurance.
3. Food industry-specific training and materials.
4. Extended hypercare support post-launch.
5. Flexible configuration matching your needs.
6. Structured change management and adoption support.
We're Realists
We don't promise unrealistic timelines. Our estimates are based on 120+ actual implementations, not sales optimism.
Food Expertise
Our implementation team understands NPD processes, recipe costing, regulatory compliance, and retailer requirements. We speak your language.
Full-Service
We don't just provide import templates and wish you luck. Our team does the heavy lifting of data consolidation, cleansing, and migration.
Battle-Tested
Our implementation methodology has been refined over 20 years and 120+ projects. We know what works and what doesn't.
We Communicate
Regular structured communication (weekly standups, executive updates, steering committees) keeps everyone informed and aligned.
Extended Hypercare
We don't disappear after go-live. Extended hypercare ensures smooth adoption and rapid issue resolution during the critical transition period.
Professional: 4-8 Weeks
From contract signature to go-live.
Enterprise: 16-36 Weeks
Depending on config complexity.
Point74’s rapid implementation process is made possible by best-practice templates refined over 120+ implementations, a proven data migration methodology, a dedicated implementation team, and 20 years of food industry expertise.
Phase 1: Discovery
• Kick Off Meeting
• System Configuration
• Data Assessment
• Users & Roles Setup
• Integration Planning
Phase 2: Data Migration
• Data Extraction
• Data Cleansing
• Initial Data Import
• Team Data Validation
• Corrections & Refinements
Phase 3: User Training
• Training Delivery
• User Acceptance Testing
• Workflow Validation
• Report Configuration
• Power User Certification
Phase 4: Go-Live
• Final Data Synchronisation
• Go-Live Checklist
• Cutover Planning
• Go-Live Execution
• Post-Launch Monitoring
Our Data Migration Service Includes:
- Audit of Existing Data Sources (Excel, PDFs, Legacy Systems)
- Data Cleansing & Normalisation
- Structured Import with Validation Rules
- Side-by-Side Verification with Your Team
- Quality Assurance Before Final Cutover
Successfully migrating everything from simple spreadsheets to decades of legacy enterprise data.
We anticipate it. Most food manufacturers have fragmented data across multiple sources. Our team specialises in data consolidation and cleansing – it’s included in your implementation service, not an extra charge.
Best-in-Class Service
Timely Responses
In-App Tours
Regular Webinars
Point74's Support offering is designed to ensure your organisation derives maximum value from the platform through proactive assistance, structured training and robust system administration.
Unlimited Expert Assistance
Specialist support agents available via email, telephone and our online help portal to resolve technical issues, address configuration queries and provide guidance on system functionality.
24/7 Knowledge Hub Access
Users have continuous access to our online knowledge base, including an expanding repository of technical documentation, FAQ’s, best-practice guides and video tutorials.
Continuous Platform Enhancement
Fully managed software upgrades, incorporating new features and performance improvements, ensuring your system remains compliant with evolving legislation and retailer requirements.
Transparent Ticketing Management
All support interactions are logged and monitored through our ticketing system, providing complete visibility, status tracking and communication history.
Professional Support Tiers
Standard
Premium
Designated Client Success Manager
Providing regular updates and best practice assistance.
❌
✔
Annual Account Review
Comprehensive system review every 12 months.
❌
✔
Hypercare Post Implementation
30 days extra support to ensure the system is fully embedded.
❌
✔ 30 Days
Beta Access
Early access to new functionality.
❌
✔
Enterprise Support Tiers
Standard
Premium
Upload & Store Documents
15gb of AWS-backed storage to ensure all your documents are available when you need them.
✔
✔
Managed Hosting & Infrastructure
Fully supported, secure web-based access with full server management.
✔
✔
Full disaster recovery protocols.
❌
✔
Hypercare Post Implementation
90 days extra support to ensure the system is fully embedded.
❌
✔ 90 Days
25% Discount
Discount applicable to additional professional services list price
(capped at 30 hours pa).
❌
✔
FAQs
Frequently Asked Questions
PACKAGES
Professional
Provides complete food lifecycle management with best-practice workflows and rapid deployment (4-8 weeks). It’s perfect for teams up to 50 users who want proven processes out-of-the-box.
Enterprise
Adds bespoke configuration, advanced features (multi-currency, milestone management, custom reporting), unlimited users, and managed ERP integrations. Implementation is 8-16 weeks with dedicated configuration for complex, multi-site operations.
Yes. Many clients start with Professional and upgrade as they scale. We handle the migration, configuration upgrades, and additional training as part of a structured upgrade path. Your data, users, and workflows transfer seamlessly.
Professional
Choose if:
- You have up to 50 users
- Standard workflows suit your process
- You need fast deployment (4-8 weeks)
- UK compliance is your primary requirement
- You want predictable implementation costs
Enterprise
Choose if:
- You need unlimited users
- Custom workflows are essential
- You have multi-site / global operations
- ERP integration is critical to your business
- You require advanced reporting or features
Still unsure? Contact our team for a package assessment based on your specific needs.
PRICING
Additional Costs May Include:
• Storage Beyond Included Allocation
• Extra Training Days Beyond Standard Allocation
• Complex Custom Integrations Beyond Standard ERP Connectors
• Ad-hoc Professional Services (Custom Reports, Workflow Redesign)
We will discuss these during scoping to avoid surprises.
• Annual License Paid Upfront (Standard)
• Quarterly Payments Available for Enterprise Tier
• Multi-Year Agreements Eligible for Discounts
SUPPORT & SECURITY
Professional
- Email, Phone & Portal Support (Business Hours)
- Response within 2 Business Days
- Access to Online Knowledge Base 24/7
- Regular Product Webinars
- In-App Product Tours
Enterprise
- Priority Response within 4 Hours
- Named Client Success Manager
- Quarterly Business Reviews
- Beta Access to New Features
- Discount on Professional Services
Yes. Enterprise-grade security is standard across all tiers – not reserved for premium packages. Point74 always operates to ISO27001 standards, with:
- EU-Based Data Centres Only (GDPR Compliant)
- Annual CREST-Accredited Penetration Testing
- 99.99% Uptime with N+1 Redundancy
- TLS 1.2+ Encryption for All Data In Transit
- Automated Daily Backups with 14-Day Retention
- Disaster Recovery with 4-Hour RTO
In 20 years, we’ve never experienced data loss or prolonged outage. We maintain 99.99% uptime through redundant infrastructure. In the unlikely event of major failure:
- Automated Failover to Redundant Systems (Typically Seconds)
- Complete Disaster Recovery Environment
- Maximum 24-Hour Data Loss (RPO: 11pm Previous Day)
- System Restored within 4 Hours (RTO)
Questions
Have a question about our software?
Speak with one of our sales representatives.
webenquiries@point74.co.uk
Phone
0845 207 4074